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What's my user name?

Question: 

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Solution

Different services have different logins and usernames. For example, the web space control panel has a different username than FTP, SSH, or email. The user name for the webspace control panel usually begins with "cu-", the user name for FTP and SSH with "srv-".

For security reasons Bitpalace does not offer a central login. So in addition to the username, you need to know your host’s name in order to be able to open the correct login page.

Your login information (host name, user name (login name), and password) for the webspace control panel and services such as FTP, SSH, or email can be found in the server setup mail you received at the beginning of the contract. We hope that you have printed out this information, as we have urgently recommended in the e-mail, and have kept in a convenient location.

 

Overview of frequently asked questions 

 

 

 


 

Additional Services

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FAQ – frequently asked questions 

 

Colombia

Austria

Canada

Guinea

Palau

Cuba

Lesotho

Antigua and Barbuda

Paraguay

Peru

Jordan

Argentina

Costa Rica

Australia

Germany

Bahamas

Liberia

Barbados

Belize

Philippines

Uganda

Honduras

Puerto Rico

Malawi

Bolivia

Botswana

Malta

Chile

Rwanda

India

Marshall Islands

Saint Kitts and Nevis

Saint Vincent and the Grenadines

Zambia

Switzerland

Mauritius

Samoa

Saint Lucia

Jamaica

Mexico

Seychelles

Dominican Republic

Madagascar

Sierra Leone

Micronesia, Federated States of

Kenya

Dominican Republic

Namibia

Singapore

Nauru

Ecuador

El Salvador

Fiji

Solomon Islands

Gambia

Spain

New Zealand

Sudan

Nicaragua

Swaziland

South Africa

Nigeria

Pakistan

Tanzania, United Republic of

Kiribati

Ghana

Tonga

Trinidad and Tobago

Guyana

Tuvalu

Uruguay

Panama

Venezuela

United States

Ireland

Cameroon

Grenada

Guatemala

United Kingdom

Zimbabwe

 

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